Legal Notice
Last updated: 29/04/2026
Legal Notice
Website Owner
The Roxi+ website (hereinafter, "the Website") is owned by:
- Corporate name: Solbizz Canarias S.L.
- Trade name: Roxi+
- CIF: B76607415
- Registered office: Calle Felix Casanova Ayala 44, 38678 Armeñime, Santa Cruz de Tenerife, Spain
Solbizz Canarias S.L. operates under the commercial brand Roxi+ as an authorized reseller of telecommunications services (mobile telephony, fiber and broadband internet, television, and home installation) provided over the wholesale network of Xfera Móviles, S.A.U. (MasOrange Group).
Contact Information
For any communication with Solbizz Canarias S.L. (Roxi+), including legal or data protection matters, you may use the following channels:
- Customer service: [email protected]
- Legal affairs and data protection: [email protected]
- Telephone and WhatsApp: +34 667 855 137
- Postal address: Calle Felix Casanova Ayala 44, 38678 Armeñime, Santa Cruz de Tenerife, Spain
Purpose
The purpose of the Website is to:
- Provide information regarding the telecommunications services marketed by Roxi+ — mobile telephony, fiber and broadband internet, television, and home installation — with coverage in Tenerife.
- Enable the online contracting of said services.
- Provide access to the "Mi Roxi+" customer area for the management of contracts, consumption, invoices, and support.
- Publish legal information, terms of service, and customer service channels.
The use of the Website implies the express acceptance of the conditions set forth in this Legal Notice and in the Terms of Use, as well as the Privacy Policy and the Cookie Policy.
Terms of Use
The access and use of the Website confer the condition of User. The User agrees to:
- Make lawful use of the Website, in accordance with current legislation, morality, public order, and these conditions.
- Not use the Website for fraudulent purposes, nor engage in conduct that may damage or overload the technical infrastructure of the Website or third parties.
- Not employ automated means (bots, scrapers, crawlers) to extract information from the Website without the express written authorization of Roxi+.
- Not reproduce, copy, distribute, modify, or commercially exploit the contents of the Website without authorization.
Roxi+ may deny or withdraw access to the Website, at any time and without prior notice, to those Users who fail to comply with these conditions.
The Website may contain links to third-party sites. Roxi+ does not control and is not responsible for the content, privacy policies, or practices of such external sites.
Intellectual Property
All contents of the Website — including, without limitation, the Roxi+ brand, logo, texts, images, icons, source code, graphic design, and navigational structure — are the property of Solbizz Canarias S.L. or are used under license, and are protected by Spanish and European legislation on intellectual and industrial property.
The reproduction, distribution, public communication, transformation, or any other form of exploitation, in whole or in part, of the contents of the Website without the prior written authorization of Solbizz Canarias S.L. is expressly prohibited.
The brands, trade names, and distinctive signs of third parties that may appear on the Website (for example, MasOrange, Xfera Móviles, or equipment manufacturers) are the property of their respective owners. Their mention does not imply a relationship of sponsorship or endorsement, except where expressly indicated.
Applicable Law and Jurisdiction
These conditions are governed by Spanish law.
For the resolution of any dispute arising from the use of the Website or the contractual relations with Roxi+, the parties submit, expressly waiving any other jurisdiction that may correspond to them, to the courts and tribunals of Santa Cruz de Tenerife.
If the User has the legal status of a consumer, they may also access the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.